Quality Policy

Our Quality Policy

“CLINICA strives to be one of the premiere clinical research organization by offering our customers, our employees, and our community an unparalleled commitment to our core principles of Quality, Service, Value, Respect, Continual Improvement and Compliance with Legal Requirements.”

portfolio

QUALITY

The prerequisite requirement in gaining and maintaining CLINICA customer's confidence and trust.

SERVICES

Working hard for CLINICA’s customers means being there when needed for support and services.

VALUE

Bringing forth good value by providing cost effective and timely solutions allows CLINICA to remain competitive.

RESPECT

Maintaining a culture of respect and honesty in all of our interactions (internal and external) is how we maintain a business which other companies choose to deal with and our employees prefer to work for.

CONTINUAL IMPROVEMENT

Strive to continually enhance our processes, systems, and capabilities to achieve higher levels of quality and customer satisfaction.

COMPLIANCE WITH LEGAL REQUIREMENTS

Dedicated to upholding all relevant legal and regulatory requirements applicable to our services, and business activities.